Although purchasing and contract management are different processes, the relationship between the two becomes clear from this illustration.
The method must be determined in advance during the specification stage. Experience has shown that capacity and costs for contract management can be quickly earned back and are essential in order to achieve (theoretical) purchase results. Contract management can profit from an unequivocal description of the intended level of service provision and the starting points employed, and ensuring that the correct supplier is contracted. If the balance is right, parameters are created for supplying quality at an acceptable price. In the vision of Sense FM, contract management also offers a solution to the ever changing demand for service provision, adaptation and optimisation.